ButteredbyHER

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Privacy Policy

This Privacy Policy explains how ButteredByHER (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, make a purchase, or interact with any of our services (collectively, the “Services”).
For purposes of this policy, “you” refers to any customer, website visitor, or individual whose information is collected through our Services.

By accessing or using our website or purchasing our products, you agree to the terms described in this Privacy Policy.
If you do not agree, please discontinue use of our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or operational needs.
When updated, we will revise the “Last Updated” date and post the updated version on our website.

Information We Collect

We collect personal information in a variety of ways depending on how you interact with ButteredByHER.

1. Information You Provide to Us Directly

This includes:

  • Contact Information: name, address, email, phone number

  • Order Information: billing and shipping details, order history, payment confirmation

  • Account Information: username, password (if you create an account)

  • Shopping Activity: products viewed, cart activity, wishlists

  • Customer Support: information you include in emails, messages, or forms

Some features may require certain information to function. Declining to provide information may limit your use of those features.

2. Information We Collect Automatically (Cookies & Tracking)

When you use our website, we may automatically collect:

  • IP address

  • Device/browser details

  • Interaction data (pages viewed, time spent, clicks)

  • Network connection details

We use cookies, pixels, tags, and similar technologies to improve your experience, analyze performance, and personalize content.

You may disable cookies through your browser, but doing so may affect site functionality.

3. Information From Third Parties

We may receive information about you from:

  • Website and hosting platforms (e.g., Shopify)

  • Payment processors that handle card or bank information

  • Shipping and fulfillment services

  • Marketing and analytics providers

Any third-party data shared with us is treated according to this Privacy Policy.

How We Use Your Information

We use your personal information to:

Provide and Improve Our Services

  • Process and fulfill orders

  • Manage your account

  • Handle returns/exchanges

  • Communicate order updates and shipping details

Marketing & Personalization

  • Send promotional emails, offers, or updates (you may opt out anytime)

  • Tailor advertising based on your activity

Security & Fraud Prevention

  • Identify and prevent fraudulent or malicious activity

  • Verify account access and protect your information

Customer Support

  • Respond to inquiries and assist with orders

  • Improve service quality and website experience

How We Share Your Personal Information

We may share your information in the following situations:

With Service Providers

Such as:

  • Payment processors

  • Shipping and fulfillment partners

  • Customer support platforms

  • Website hosting and analytics tools

With Business & Marketing Partners

Who assist with advertising or promotional communication.

With Your Consent

Such as social logins, reviews, or when directing us to share information.

For Legal Reasons

To comply with:

  • Court orders

  • Law enforcement requests

  • Legal obligations

Business Transfers

If ButteredByHER is part of a merger, acquisition, or reorganization.

We do not sell or share sensitive personal information for profiling minors or for purposes prohibited by law.

User-Generated Content

Any reviews, comments, or content you post publicly on our website or social platforms is visible to others.
We cannot control how others use publicly visible information.

Third-Party Websites

Our website may link to third-party sites.
We are not responsible for the privacy practices or content on those sites.
Please review their privacy policies separately.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of 16.
If you believe a child has provided personal information, please contact us to request removal.

Security & Data Retention

We implement industry-standard measures to protect your information, but no system is fully secure.
We retain data as long as necessary for:

  • Fulfilling orders

  • Complying with legal obligations

  • Maintaining accounts

  • Resolving disputes

Your Rights & Choices

Depending on your location, you may have rights such as:

  • Access / Know what data we hold

  • Delete your information

  • Correct inaccurate information

  • Data Portability

  • Withdraw Consent for marketing

  • Restrict Processing

You may exercise these rights by contacting us.

We may require verification of your identity before processing any request.

Marketing Preferences

You may unsubscribe from promotional emails at any time using the link in the email footer.
You may still receive non-promotional messages such as order confirmations.

International Users

If you reside outside the United States, please note your information may be transferred to and stored in the U.S.
We use appropriate safeguards for international data transfers.