Every ButteredByHER creation is handcrafted with intention. Because we believe in freshness, purity, and premium quality, all products are made-to-order — we begin crafting your luxury skincare essentials only after your order is received.

Please allow 5–7 business days for production, plus standard shipping time.

To ensure a smooth delivery experience, please double-check and validate your shipping address at checkout. Packages returned due to an invalid or incomplete address will be refunded minus shipping costs.

Once an order is placed, we are unable to modify addresses or make changes, as each product immediately enters our handcrafted production queue.

While we take the utmost care in preparing your package, ButteredByHER is not responsible for lost or stolen shipments. All orders are insured, and customers may file a claim directly with the shipping provider if necessary.